Shipping Policy

Thank you for shopping with Tevania.

We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

• All orders are processed within 1–3 business days.
• Orders are not processed or shipped on weekends or public holidays.
• During busy periods, processing times may be slightly longer.

Shipping Time

Estimated delivery time is 5–12 business days, depending on your location.

Please note that delivery times are estimates and may be affected by customs, weather conditions, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.

Shipping Address

Please ensure your shipping address is correct before placing your order. Tevania is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.

Delayed Deliveries

While we work with trusted shipping partners, unexpected delays can occasionally occur. If your order has not arrived within the estimated timeframe, please contact our support team and we will be happy to assist you.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can help resolve the issue.

Contact Us

If you have any questions about shipping, please contact our customer support team. We are always happy to help.