Refund & Return Policy

At Tevania, your satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

• Be unused, unworn, and in its original condition.
• Be returned in its original packaging.
• Not show signs of damage caused by misuse or normal wear.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns or exchanges for:

• Worn or washed shapewear.
• Items with tags removed.
• Items damaged after delivery due to customer use.
• Gift cards (if applicable).

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping fees (if any) are non-refundable.

Exchanges

We replace items only if they are defective, damaged, or the wrong item was received.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with photos of the item and packaging so we can resolve the issue quickly.

Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Contact Us

If you have any questions regarding returns or refunds, please contact our customer support team. We are happy to assist you.